Product Care
How should I care for my jewellery?
Store each piece in a cool, dry place, away from direct sunlight, moisture, and heat. We recommend keeping jewellery in an air-tight box or a soft zip-lock pouch to avoid scratches and tangling.
What is the jewellery made of?
Our jewellery is made using high-quality copper, brass, and other quality metals. The designs often incorporate stones such as cultured pearls, lab-created emeralds, amethysts, cubic zirconia, garnets, blue sapphires, and rubies.
How do I clean my jewellery at home?
Gently wipe your jewellery with a soft, lint-free cloth after each use to remove oils, sweat, and dirt. Avoid using harsh chemicals, silver dips, or abrasive cleaners, as they can damage the finish and stones.
Orders & Shipping
Do you offer express or fast shipping?
Yes, we provide express shipping at an additional cost. The applicable charges will be displayed during checkout.
Is Cash on Delivery (COD) available?
At present, we do not offer the Cash on Delivery payment option.
Can I cancel or modify my order?
Once an order has been placed, it cannot be cancelled or modified. We request you to review your selections carefully before checkout.
What are the delivery charges?
We offer free shipping on orders above ₹699. For orders below this amount, standard delivery charges will apply and will be shown at checkout.
How long will my order take to arrive?
Orders are typically dispatched within 1–2 business days. Delivery timelines may vary by location, but most orders are delivered within 5–7 business days after dispatch.
Do you provide gift packaging?
Yes, we offer premium gift packaging with the option to include a personalized gift card. For personalized packaging requests, please email us at hello@kayonika.com after placing your order.
