Order Processing Time

All orders are processed from Monday to Friday, between 10:00 AM and 7:00 PM (IST), excluding Sundays and public holidays. Orders placed on non-working days will be processed on the next business day.

Dispatch Timeline

Confirmed orders will be dispatched within 1–2 business days after payment confirmation.

Delivery Timeline

Standard delivery time is typically 5–7 business days from the date of dispatch. Delivery timeframes may vary depending on the delivery location.

Shipping Charges

Shipping is on us for all orders above ₹699. For orders below this amount, applicable shipping charges will be calculated and displayed at checkout.

Shipping Partners

We work with reputed and reliable courier partners to ensure safe and timely delivery. Once your order is dispatched, you will receive tracking details via email, WhatsApp, or SMS.

Delays and Exceptions

All delivery timelines are estimates and may be subject to delays caused by circumstances beyond our control, including but not limited to weather conditions, strikes, or courier service delays. We shall not be held liable for such delays.

Address and Contact Details

Customers are responsible for providing accurate and complete shipping information at the time of placing the order. Any orders returned due to incorrect or incomplete details may incur additional shipping charges for re-delivery.

Customer Happiness Note

At Kayonika, we take great care in packaging and handling every jewellery piece to ensure it reaches you in perfect condition. Should you have any concerns regarding your delivery, please contact our customer support team promptly. Thank you for shopping with us!